Remember "Without customers, you don't have a business. You have a hobby."
we rented a 32 footer it was a pretty good experience road nice the shower door did not work that good for driving but other than that we had a good time and the unit was in very good shape will be renting in August again.
I have rented from El Monte once before. The first time the heat did not work and I ended up loosing a days vacation. El monte credited me an upgrade for my next trip. The put me into a 2017 rv that was worse than the first one. This one had multiple issues including the tv not functioning at all. When I got back to the rental place they accused me of stealing the remote control and started to get loud with me in front of other customers. When I told them I was finished they still kept pursuing the conversation. I called the main office and spoke to Val in California and she was even more rude than the office manager mike in union NJ. I gave them every chance to do the right thing and they were more interested in accusing the customer. Worse company I have ever delt with. Have you notice the owner has not responded to one bad review given, just the good ones. Lousy customer service!!
We are a Swiss family from Switzerland. For our Summer vacation in USA we rented an RV from El Monte. We picked up our RV on July 10. 2017 from Miami and 5 week after we droped off in Linden NJ. After all Dropp off Procedures, I wanted to order a UBER Taxi. Our Europian Cell Phones have no Internet Data Packages. When we want to acces internet, we need a WiFi. I asked to Elmonte Employee about WiFi and his answer was "we have no WiFi because of we are not a Campground." My second question was, if they can give me a hotspot WiFi-Access-Point on a cell phone that I can order my UBER Taxi. Answer was the same NO! Office Manager told to us that We could get a Taxi. We are 4 Persons (2 Adults and 2 Kids with 5 Luggage) and we should need two Taxis. It will costed over 300 Dollar from Linden/NJ to JFK Airport. Then he gaves us another super advice that, many of Custumer take railway to JFK. Imagine, 2 Adults and 2 Kids with 5 Luggage with railway to JFK. I thougt he was kidding. But no, he was not kidding. About my question where the next WiFi to find is, his answer was "NO IDEA". I walked over half Mile around and after one Hour I found a Restaurant (Podlasie Deli. Thank you very much for your Kindness) and the allowed me to use their WiFi. After one hour Nightmare about WiFi we got our UBER Taxi and drived to JFK. We rented several times from Mouturis, Cruise Americe and Roadbear and first time El Monte. But we got never such a disappointment. Although El Monte Linden/NJ no Campground is, I ask, how many Dollars costs to El Monte a Customer WiFi? I would like to give a good advise to El Monte Linden/NJ. A little bit customer service (which you do not have) will be good for you.
Rented a 28ft RV for 7 days and I did 1275 miles with my wife and 3 adult children. Very comfortable and everything worked great. The gentlemen that handled our reservation (Mike) and pickup (Don) and return (Don) were both courteous, professional and informative-- and very patient with us as first time RVers. Can't wait to rent again in the near future!
3 hour check in process in a shed in one of the shadiest areas of Newark, the country's most dangerous city. The RVs are antiquated with 4 speed transmissions and petrol engines. Noisy ride in a vehicle of very poor quality. The air vents blew off of the dashboard when the AC was started. After some research I found that that the El monte RVs cost about 13% of a Winnebago or similar. This is absolutely as low as human transportation can get.
El Monte Rv Rentals is a US Point Of Interest based in Linden, New Jersey. El Monte Rv Rentals is located at 3401 Tremley Point Rd, Linden, NJ 07036, USA.
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